We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Returns

• You have 7 days from the date of delivery to return an item.
• To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.
• Proof of purchase (receipt or order confirmation) is required.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the status.
• If your return is approved, we will initiate a refund to your original method of payment.
• Please allow up to 15 business days from when AllGenHealth confirm the refund to the customer for the refund to appear in your account, depending on your payment provider.

Shipping Costs

• You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping (if prepaid by us) may be deducted from your refund.

Exchanges

We only replace items if they are defective or damaged. Return shipping cost in this case would be covered by AllGenHealth.

Contact Us

If you would like to request an exchange or return/refund or have any questions about the AllGenHealth Refund & Returns Policy, please submit the request to AllGenHealth through the contact form here.